Odoo Database Upgrade FAQ

10. How is my data handled on the Upgrade platform?

The Odoo Upgrade platform uses the same Privacy Policy as the rest of Odoo.com services.

Your data is hosted on servers that follow our security guidelines, namely:

  • SSL - All web connections to client instances are protected with 256-bit SSL encryption (HTTPS with a 2048-bit modulus SSL certificate), and running behind Grade A SSL stacks. All our certificates chains are using SHA-2 already.
  • Safe System - Our servers are running recent Linux distribution with up-to-date security patches, with firewall and intrusion counter-measures (not disclosed for obvious reasons)

Servers are located at the same locations as our Cloud providers with the following services:

  • Restricted perimeter, physically accessed by authorized data center employees only
  • Physical access control with security badges or biometrical security
  • Security cameras monitoring the data center locations 24/7
  • Security personnel on site 24/7

The uploaded and migrated databases uploaded to the Upgrade platform are kept for up to 3 months and are permanently deleted following that period.

You can learn more about privacy and data handling at Odoo by visting our Global Data Protection Regulation page.